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Privacy Policy of TERA Software Development

Last updated: January 14, 2026

This Privacy Policy describes how Antonio Pugliese Marketing, VAT 09817731210, with registered office at Viale Leonardo da Vinci 82 – 80055 Portici (NA), operating as TERA Software Development, processes the personal data of users who visit the website https://www.tera.software/ or use related services.

1. Data Controller

Antonio Pugliese Marketing

VAT: 09817731210

Registered office: Viale Leonardo da Vinci 82 – 80055 Portici (NA)

Email: info@tera.software

The Controller is not required to appoint a DPO under Articles 37-39 GDPR.

2. Types of Data Collected

The Controller collects various types of data:

a) Data voluntarily provided by the user

  • First name, last name
  • Email
  • Phone number
  • Information sent via forms or contact requests

b) Navigation data

Collected automatically via cookies or similar tools:

  • IP address
  • Browser type
  • Device technical data
  • Pages visited
  • Session duration

c) Cookies and tracking tools

Used for technical, statistical or marketing purposes (see dedicated Cookie Policy).

3. Purpose of Processing

Data is processed for:

  1. Responding to information requests (contact forms)
  2. Provision of services requested by the user
  3. Statistical analysis of website traffic
  4. Security and prevention of cyber abuse
  5. Marketing activities, only with prior consent

4. Legal Basis

Processing is based on: - Execution of pre-contractual measures (Art. 6.1.b) to respond to requests - Consent (Art. 6.1.a) for newsletter, marketing and non-technical cookies - Legitimate interest (Art. 6.1.f) for cybersecurity and aggregated statistics

5. Processing Methods

Data is processed with electronic tools and adequate technical/organizational measures (Art. 32 GDPR). No automated profiling with legal effects on the user takes place.

6. Data Retention

  • Contact forms: up to 24 months
  • Administrative/fiscal data: 10 years
  • Third-party cookies: as indicated in the Cookie Policy

7. Data Communication

Data may be communicated to:

  • Technical service providers and hosting
  • Professionals or collaborators for administrative/technical activities
  • Public authorities upon legitimate request

No extra-EU transfer is planned except for services compliant with Standard Contractual Clauses (SCC).

8. User Rights

The user can exercise the rights under Articles 15-22 GDPR:

  • Access to data
  • Rectification
  • Erasure
  • Restriction
  • Portability
  • Objection
  • Consent withdrawal

Requests to: privacy@tera.software

9. Data Security

The Controller applies technical and organizational measures to protect personal data, including:

  • Encryption systems
  • Periodic backups
  • Authenticated access
  • Firewalls and anti-intrusion systems

10. Minors

The website is not intended for minors under 16 years of age. Any data sent without authorization will be deleted.

11. External Links

The website may contain links to external services. The Controller is not responsible for data processing carried out by such third parties.

12. Changes to This Policy

The Controller may update this Privacy Policy at any time. Changes will be published on this page.

13. Contacts

For any clarification or request: info@tera.software